Policy
Privacy Policy
This Privacy Policy explains how Oasis Labs ("we," "us," or "our") collects, uses, and safeguards the information you share with us when you visit this site, contact us, or place an order. By using the site you consent to the practices described below.
Information We Collect
When you submit our contact form or place an order, we collect only what is necessary to respond to you and fulfil the order — typically your name, email address, a billing and shipping address, and the content of the message or order you provide. We also collect limited technical information that our servers record automatically for every request, including IP address, user-agent string, referrer, and timestamp.
We use cookies strictly required to keep your session active while you interact with the site. We do not use advertising, analytics, or behavioural tracking cookies, and we do not set any third-party trackers on our pages.
How We Use Information
We use the information we collect solely to: (a) respond to your inquiries, (b) process and fulfil an order you place, (c) detect and prevent fraud and abuse, (d) produce the accounting and audit records required by law, and (e) comply with legal obligations.
How We Share Information
We share the minimum information necessary to complete a transaction with our payment, shipping, and fulfilment partners. We do not sell or rent personal information. We may disclose information to law-enforcement or regulators when legally required, and to professional advisors who are bound by confidentiality obligations.
Cookies
We set a small number of first-party cookies that are strictly necessary for the operation of the site, such as to carry a checkout session from page to page. These cookies are cleared when your browser session ends. We do not use cookies for advertising or cross-site tracking.
Data Retention
We retain order records for the period required by applicable financial, tax, and consumer protection laws — typically seven years — and delete or anonymise them after that period. Technical logs are retained for thirty days and then purged.
Your Rights
If you are a resident of the European Economic Area, the United Kingdom, or California, you have rights to access, correct, delete, or restrict processing of your personal information, and to receive a copy of it in a portable format. To exercise these rights, use the contact form and include "Privacy request" in your message. We will respond within the timeframe required by applicable law.
International Transfers
Order fulfilment and payment processing may involve transfers of data to service providers located outside your country. Where such transfers occur, we rely on appropriate legal safeguards, including standard contractual clauses where applicable.
Age Requirement
Our site and the products sold through it are intended solely for adults aged twenty-one (21) or older. By using the site, submitting the contact form, or placing an order, you represent and warrant that you are at least 21 years of age. We do not knowingly collect personal information from anyone under 21, and we will promptly delete any such information that comes to our attention. If you are a parent or guardian and believe someone under 21 has provided us with information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "last updated" date above. We encourage you to review this page periodically.
Contact
Questions about this policy can be sent to us through our contact form.